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I wanted to reemphasize how wonderful the staff at this hotel is. I am a Platinum member with one of your competitors (Marriott), and typically stay at their properties. For this trip, my daughter's soccer team selected the hotel where the team would stay. The positive attitude of your staff, and more importantly their willingness to be helpful, has really made me think that I should start looking at staying at more of your properties. Our girls had an early game and the hotel opened breakfast early so they could eat before leaving for the field. Your staff went above and beyond and that is why I chose to fill this out. I hope you recognize them for the great work they are doing. Thank you again." FC, Virginia
Booked a group of rooms, about 25 rooms in July. Literally checked in on their grand opening (from Portofino to Hilton Garden Inn). There were some technical issues with booking system as confirmations were being transferred over and some were lost. The staff did the best they could and worked with our group. Honestly, it was the employees that saved the day. They were all very personable, helpful and did everything to ease their remodel transition. Rooms are all newly upgraded and served our needs. Pool a little small but the kids loved it. Breakfast was great and bartender was awesome in the evening. Location in walking distance to food and gas if you're traveling. You're only 10 to 15 minutes away from tourist attractions and easy access to the freeway. Great location away from downtown but very close. Love the fact that they're family friendly. We'll be back.” S.V. Cager, Simi Valley, California
Our stay was fantastic! The hotel and hotel staff were amazing and our entire team was so so happy! thanks so much We will def be back. Our organization has 11 travel teams this year and most make a trip or two to SD throughout the season. I've emailed the managers of all the teams to suggest they stay with you when they go! Thanks again! ” M. Chistensen, San Diego, California